Frequently Asked Questions
Everything you need to know about shopping with Rhythm Snowsports.
How do I choose the right size ski or snowboard boots?
We recommend measuring your foot in centimeters (Mondopoint). Our size guides on each product page provide a conversion chart, but for the best fit, we suggest visiting us in-store for a professional boot fitting or contacting our experts for personalized advice.
What is your return policy for technical gear?
We offer a 30-day return policy for most items, provided they are in original, unused condition with tags attached. Please note that for safety reasons, some technical climbing gear and customized equipment may have restricted return conditions.
Do you offer international shipping?
Yes, Rhythm Snowsports ships worldwide. Shipping costs and delivery times vary depending on the destination and the weight of the items. You can calculate shipping costs at the checkout page before completing your purchase.
Can I have my skis or snowboard serviced at Rhythm?
Absolutely. We offer a full range of workshop services including waxing, edging, base repairs, and binding mounting. You can drop your gear off at our main store location or contact us to book a specific service window.
Are the products sold on your site covered by warranty?
Yes, all new products are covered by the manufacturer's warranty. This typically covers manufacturing defects but does not cover normal wear and tear, impact damage, or misuse. If you have a warranty claim, please reach out to our customer service team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Zip Pay to make getting your gear even easier.